IP Distribution Manager

Melaleuca has firmly supported our mission statement since our humble beginning in 1985: “To Enhance the Lives of Those We Touch by Helping People Reach Their Goals.”  Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health-oriented products, we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.

We have achieved consistent and profitable growth with our annual revenue hitting over $2 billion dollars. We now have over 4,400 employees and operations in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Global Warehouse & Distribution Manager in Kansas City, Missouri.

The Global Warehouse & Distribution Manager will be accountable for developing and driving worldwide strategy for movement of goods to support global sourcing activities, manufacturing operations, regional distribution centers and product centers, shipments to customers and reverse logistics with a customer centric focus for current locations and future market expansions.

They will take a proactive approach in driving the success of the international markets.  They will communicate and champion the specific needs and concerns of each market to the various departments and Executive management at the home office.  They will be a key point of contact for corporate cross-functional leaders and international market leadership to support overall company operational and customer experience objectives.

They will be responsible for ensuring the strategies and activities executed in the operations of international markets meet the standards and fall within the parameters and guidelines set by the company. They will be responsible for communicating and helping the markets execute global strategies initiated from headquarters and identifying and implementing effective and efficient business practices or initiatives that are missing and would help the markets individually and collectively.  They will have the ability to model these and other best practices in support of market expansion into new countries or regions.

They are accountable for maintaining the highest standards of inventory integrity throughout all warehouse and distributions operations including receiving, storage, inventory management, and distribution to lead, support and influence business initiatives to exceed the customer delivery expectations while meeting company financial goals.  This includes timely and accurate shipping of products to customers and returns from customers, safe and efficient storage and distribution of goods, clearly defined business rules for operational procedures and processes, and location and implementing initiatives that will provide cost reduction, profit improvement and better utilization of resources throughout the world.

Essential

• Develops mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments to maintain shared vision, strategy & focus
• Provides leadership, mentoring, and guidance to warehouse teams to support key objectives, drive high levels of accountability, ensure strong performance management and skills development
• Oversees the planning and scheduling of warehouse and distribution operations including receiving, quality, labeling, storage, inventory management, handling & disposition of materials, distribution and customer shipments
• Designs and oversees fulfillment operations with a focus on effective delivery to customers, aggressively managing total costs, driving timely and quality service, and supporting compliance with local regulations
• Develops and implements policies, procedures, standard work processes, and KPI’s to ensure optimization of performance (service, cost, productivity) and compliance to established corporate and legal standards
• Seek out, create, and implement best practices in warehouse management design, space utilization, policies, systems, technology, automation, and processes
• Ensures accurate inventory management through effective programs and processes, including cycle counting and inventory movement
• Increases operating efficiency by delivering continuous process and labor productivity improvement across warehouse and distribution operations
• Manage and establish operational procedures for activities such as verification of incoming and outgoing shipments, handling & disposition of materials, keeping warehouse inventory current and delivering all outgoing customer orders and transfers
• Investigates cause analysis issues for problem reconciliation and leads corrective action for complaints related to transportation, logistics handling and warehousing of finished products.
• Works with carriers/suppliers to ensure on-time delivery and acquire feedback to identify/develop and implement standard processes and procedures of transportation to improve actual service level attainment to ensure operational profitability.Assure the warehouse facilities are audit and inspection-ready at all times
• Ensures proper acquisition, inspection, repair, installation and preventative maintenance of equipment and facilities
• Establishes and monitors security procedures and protocols to safeguards warehouse operations and contents
• Ensures timely and accurate customer returns process to exceed customer expectations
• Maintain working knowledge of the following systems: JDE, Compass Admin, Compass Returns and RFGen; train associates on effective use and set-up; assist in fixing issues and/or recommend and implement improvements
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• Provide accurate and timely information, reports & statistics to corporate and in-country management to facilitate good decision making – including recommendations for improvement

Additional

• Perform other duties as needed
• Interview potential candidates as needed
• Provide feedback on employees as needed

Essential

• BS Degree in Business or related field
• 8-10 years of process improvement experience with planning, project management, and business analysis with a focus on supply chain, inventory, logistics, and warehouse processes and management
• Demonstrated leadership experience with the ability to positively influence, motivate, and lead global, cross-functional teams
• Strong analytical and problem-solving skills and the ability to train others in these functions
• Strong communication and project management skills to influence results and articulate recommendations
• Proficient in JDE Software or comparable Enterprise Resource Planning system
• Ability to learn new software and hardware processes
• Proven ability to implement process improvement initiatives
• Ability to operate and manipulate general business software (word processing, spreadsheets, databases, etc.) in Windows and network environments
• Thorough knowledge of operations company policies and procedures
• Ability to manage multiple projects at the same time
• Ability to work independently and professionally
• Ability to work under stress and meet deadlines
• Ability to analyze problems and create solutions.
• Strong attention to details and organizational skills
• Ability to relate to a wide variety of people
• Ability to write reports, business correspondence, and procedures
• Ability to effectively present information and respond to questions from managers, clients, customers and the general public
• Communicate (hearing & speech) with individuals in person and by phone
• Demonstrated leadership, organization and detail skills
• Ability to perform the essential duties and responsibilities with efficiency and accuracy

Additional

• APICS Certification (preferred)
• Manual dexterity for such duties as stapling, collating, writing, typing, sorting, filing, etc.
• Ability to read, analyze and interpret general business publications and periodicals; read computer screens, etc.
• Ability to lift a minimum of 25 lbs.
• Standing, sitting or walking for duration of shift

Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.

This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.

Great culture—Flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

Excellent compensation—in addition to a competitive wage and bonus incentive program, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus!