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Speedy CPS dba Alphagraphics

  • 1680 Bentley Way, Idaho Falls, ID, USA

Speedy CPS is a commercial print and sign company with 15 locations in Idaho, Utah, Montana, and Wyoming.  The Corporate headquarters are in Idaho Falls, Idaho.  Of the 15 locations, 13 are an Alphagraphics franchise location.  Speedy CPS is the larges Alphagraphics franchisee in store count and revenue.

Speedy CPS is a fast-growing company with goals to double in size over the next couple of years.  The organizations growth goals are focused in three areas; new customer business, a focus on current customers that include customer reactivation, and acquisitions.  Speedy CPS has purchased 5 companies over the past 2 years and have several opportunities in review that are in Idaho, Utah and Montana. 

Mar 03, 2025
Full time
Customer Service Account Support - Front Store - Alphagraphics Idaho Falls
$14.00 - $20.00 hourly
Speedy CPS dba Alphagraphics Idaho Falls, ID, USA
Organization Core Values Humanity – People, Respect, Teamwork, Community, Kindness Excellence – Quality Work, Integrity, Responsibility, Accountability, Exceptional Evolving – Curious, Forward-Thinking, Adapting, Changing, Flexible Development – Grow, Create, Learn, Expand, Advance Scrappy – Self-starter, Committed, Enthusiastic, Initiative, Hard-Working Core Focus Focus by area of the business – Customer Service Front Counter Responsibilities Greets the customer in person. “Hi, welcome to Alphagraphics. What can we do for you today?” Avoid asking, “Are you here to pick up an order.” Answers the phone. “Alphagraphics, this is (your name),” or other variations like, “Thank you for calling Alphagraphics, this is (your name).” The important point is to state both your name and the name of the company. Accurately processes callers through the phone system. Transferring calls, parking calls on the answering service and paging.  Identifies the customer...
Customer Service