Office Clerical

Eastern Idaho Public Health is seeking a motivated and detail-oriented Customer Service Representative / Clerical to support operations at our Driggs Office (Teton County, ID). This position provides a wide range of administrative and customer service duties with a focus on public health programs. It requires strong communication skills, attention to detail, and the ability to work independently with sound judgment.

Location: Driggs, Idaho (Teton County)
Schedule: Monday – Thursday, 32 hours/week - In Person 8-5 with an hour lunch
Position Type: Full-Time

What You’ll Do:

• Greet and assist clients in a professional, welcoming manner
• Answer phone calls, respond to inquiries, and route messages appropriately
• Schedule and confirm appointments per clinic workflow and program guidelines
• Enroll clients in eligible programs and verify completion of required documentation
• Collect payments and donations, issue receipts, reconcile daily funds, and prepare deposits
• Maintain accurate electronic records and data entry across multiple systems
• Assist with supply inventory, ordering, and reporting
• Support offsite clinics and community outreach events as needed
• Serve as the primary contact for facility maintenance needs
• Participate in emergency response efforts as required

What We’re Looking For:

• Good knowledge of business English, grammar, and phone etiquette
• Ability to work with the public and provide excellent customer service
• Experience applying policies, handling complaints, and using computerized systems
• Familiarity with health-related office procedures is a plus
• Bilingual skills preferred (Spanish)

Preferred Qualifications:

• High school diploma or equivalent
• Previous experience in administrative or clerical roles, preferably in a health or human services setting
• Competency with Microsoft Office and data entry platforms

Benefits:

Eastern Idaho Public Health offers the following benefits. 

• Medical/Vision/Prescription Insurance (PPO, Traditional or High Deductible Plan with or without HSA)
• Dental Insurance
• Flexible Spending Account
• Life Insurance (coverage amount of annual salary is employer paid; can purchase additional voluntary life insurance)
• Public Employee Retirement System of Idaho (PERSI). (www.persi.idaho.gov)
• Paid holidays (Currently 11 per year)
• Sick leave and Vacation leave (accrues each pay period; increases with longevity)
• 401K and 457 with Roth options available

Eastern Idaho Public Health (EIPH) is committed to our community and lives out our vision of Healthy People in Healthy Communities. To learn more about EIPH, please visit our website at www.eiph.id.gov. 

Hiring is done without regard to race, color, religion, national origin, sex, age, or disability.

NOTICE: Idaho's Public Health Districts are agencies that are authorized by the State of Idaho as independent bodies. District employees are not State of Idaho employees, rather District employees who receive benefits through the Office of Group Insurance.