Returns Assistant - $18.25 M-F 6:30am-3pm

At Melaleuca, our mission is to enhance the lives of those we touch by helping people reach their goals. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For nearly 37 years, we’ve provided careers for thousands of Team Members while achieving consistent and profitable growth. We have over 4,000 Team Members and operate in 19 countries around the world.

Melaleuca has an immediate opening for a Returns Assistant to customer returns.  Processes product adhering to guidelines outlined in our standard operating procedures.

This full-time position is located in Kansas City, Missouri – We are a non-smoking campus

Shift:

1st shift – M-F 6:30 am – 3:00 pm

Responsibilities:

Essential

• Enters all returns statistical information is entered into system on a daily, weekly and monthly basis.
• Responsible that all returns are brought to line, and processed in 24 hours.
• Communicates closely with Consumer advocates and help desk.
• Communicate with Production and QA Depts. To restock quality product to shipping lines.
• Keeps a log of Returns
• Process returns when needed.
• Requisitions supplies for Dept.
• Enters appropriate information for returned items into the computer by recording the reason it was returned, the date, customer account information, etc.
• Visually inspects product to determine inventory destination.
• Assists in inventory transfers.
• Visually inspects each returned package for pertinent customer information.
• Reads through customer correspondence quickly and accurately.
• Reworks inventory
• Sorts and counts inventory.

Additional

• Performs other duties as assigned or needed.
• Helps on shipping line or other departments when needed.

Qualifications:

Just as important as your experience and skills will be the following characteristics and competencies:

• 30 wpm typing.
• Detailed work and organizational skills.
• Ability to analyze problems and create solutions.
• Written and verbal communication skills.
• Ability to work independently and professionally.
• Ability to read and write effectively.
• Ability to lift 80 lbs.
• Ability to work in a fast-paced, changing work environment.
• Visually read reports, computer screen, etc.
• Pulling, stretching, bending, and lifting, for duration of shift.
• Standing, sitting, or walking for duration of shift.
• Good math skills (add, subtract, multiply, divide, etc.).
• Ability to perform the essential duties and responsibilities with efficiency and accuracy.
• 10-key by touch

Why Melaleuca:

• Great starting pay at $18.25/hour
• Affordable medical, dental, and vision insurance
• 401(k) with contribution match
• Company profit sharing
• Longevity bonuses
• $100 free Melaleuca product every month
• Opportunities for pay increases
• Paid Time Off
• Paid Holidays
• Fitness center
• And much more!

PLEASE NOTE: A COMPLETED MELALEUCA APPLICATION FOR EMPLOYMENT IS REQUIRED - A RESUME MAY BE ATTACHED BUT A RESUME ALONE IS NOT SUFFICIENT FOR CONSIDERATION. Apply at www.melacareers.com