$14.00 - $20.00 hourly
Speedy CPS dba Alphagraphics
Idaho Falls, ID, USA
Organization Core Values
Humanity – People, Respect, Teamwork, Community, Kindness
Excellence – Quality Work, Integrity, Responsibility, Accountability, Exceptional
Evolving – Curious, Forward-Thinking, Adapting, Changing, Flexible
Development – Grow, Create, Learn, Expand, Advance
Scrappy – Self-starter, Committed, Enthusiastic, Initiative, Hard-Working
Core Focus
Focus by area of the business – Customer Service Front Counter
Responsibilities
Greets the customer in person. “Hi, welcome to Alphagraphics. What can we do for you today?” Avoid asking, “Are you here to pick up an order.”
Answers the phone. “Alphagraphics, this is (your name),” or other variations like, “Thank you for calling Alphagraphics, this is (your name).” The important point is to state both your name and the name of the company.
Accurately processes callers through the phone system. Transferring calls, parking calls on the answering service and paging.
Identifies the customer...
Customer Service
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