2 marketing jobs found

Collect unpaid invoices, reactivates and retains customers using good company policy knowledge, judgment, and customer service skills. Essential duties, responsibilities, and qualifications of the job can be performed with or without reasonable accommodation and without posing a direct threat to him/herself or others Responsibilities Essential Places and answers phone calls with Marketing Executives and customers in order to solve credit related problems (i.e., unpaid invoices, stop-ships, etc.). Tactfully deals with customers in challenging situations (i.e., on stop-ship because of returned checks, returned electronic checking (ACH) items or declined credit cards). Determines a viable solution with customers involved in collection by using judgment, company policies, and customer service skills. Coordinates with other departments (i.e., Customer Service, Services Support, etc.) regarding customers with outstanding balances. Balances personal and...

Provide World-Class Customer Service to our customers and employees.  Ensure no or minimal wait times for our customers to complete order at checkout.  Maintain a clean, brand and in-stock store throughout the day.  Have a basic understanding of all Melaleuca products and services and able to articulate benefits and uses to our customers.  Increase average orders through sales techniques, including but not limited to product education and upselling by face-to-face contact with customers. Responsibilities: Essential   Assembles and displays product specials and graphics in a pleasing professional presentation Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary Answers customer inquiries and questions with knowledgeable and professional assistance Provides suggested sales by recommending additional products or tools (i.e., books, tapes, specials, etc.). Logs customer orders...