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The Student Financial Services Operations Manager at Idaho State University (ISU) serves as a critical leader responsible for the comprehensive management of student accounts, billing, collections, and compliance activities. This position directly oversees the daily operations of the Cashiers Office and Collections, ensuring financial accuracy,  adherence to university policies, and federal regulations regarding student financial aid and refunds. The Manager is responsible for the entire student accounts lifecycle, from building and maintaining tuition and fee assessment rules in the ERP system (Banner) to managing third-party contracts, processing payments, handling collections, and ensuring the timely issuance of 1098-T Tax forms. The role demands strong fiscal management, a proactive approach to process improvement, and a commitment to providing excellent customer service to students and external partners. This position is not eligible for new visa sponsorship at this time....