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We are looking for a friendly and proactive Customer Support Specialist who could thrive in a small business with startup energy. This role will be more than answering phones and emails, it’ll be about being the face of our storefront, creating exceptional customer experiences, and jumping in wherever needed to keep the office running smoothly. In our fast-moving environment, we’re looking for someone with a positive attitude who can take initiative, solve problems, and is driven by the joy of helping people become connected to their passions. Key Responsibilities • This is a full-time, on-site role requiring dependable presence in the storefront during standard business hours, Monday through Friday, serving as a consistent and reliable face of the company • Confidently demonstrate products, guide customers through product selection, and complete in-person sales transactions • Deliver responsive, solution-oriented customer support via phone calls and email • Support...